IT Experience

On-site IT and AI lead for a nuclear decommissioning facility, owning infrastructure support, tooling, and operational workflows across engineering and technical teams.

• →Built and deployed an AI tool that reduced daily project documentation time by 80%, streamlining a previously manual workflow for administrative staff
• →Developing a script-based search and access tool for the facility's procedure library, expanding usability from credentialed personnel only to the full team
• →Develop and enforce AI usage policy, defining standards for responsible use, access governance, and data handling in a compliance-sensitive environment
• →Train engineers and technicians on AI-integrated workflows, driving adoption of modern productivity practices across technical operations

Stood up the entire IT stack from zero at a machine learning energy startup. Primary in-house IT contact, coordinating IT and security initiatives with Latacora and IntrusionOps.

• →Led company-wide security rollouts including SentinelOne (EDR) and Sublime Security to strengthen endpoint and email security posture in preparation for SOC 2 compliance
• →Developed and owned the company’s AI usage policy from the ground up, establishing organizational standards for responsible use, data handling, security, and compliance
• →Owned identity and access management (IAM) using Okta, including user lifecycle management, access provisioning, and security controls
• →Led onboarding and off-boarding for employees and contractors, ensuring timely access provisioning, de-provisioning, and adherence to security best practices
• →Partnered with engineering and data science teams to support tooling, access provisioning, and operational workflows
• →Led vendor and contractor coordination as the primary point of contact for IT, security, and facilities-related initiatives

IT Project Manager across three major nuclear facility projects — a full decommissioning at Vallecitos Nuclear Center, a full training site at San Jose Training Center, and a new site commissioning in Milpitas.

• →Led the IT Decommissioning Project between Vallecitos Nuclear Center and NorthStar Group — transfer of computer assets, networks, cellphones, dosimetry equipment, licenses, switches, and file servers
• →Led all the IT Projects at the San Jose training site — led enterprise IT initiatives at the San Jose training site in support of global nuclear site operations
• →Led the IT Commissioning Project for the new Milpitas site, including setup of computer assets, networks, cellphones, printers, and other equipment
• →Built and maintained client relationships through regular stakeholder presentations; notable projects include the VR Room, Nuclear Test Loop, and Exacqvision Security System
• →Provided technical support and troubleshooting across three sites with 99.5% uptime for over 4,000 end users

IT Consultant providing technical support across two nuclear facility sites, with a focus on network infrastructure, security monitoring, and end-user enablement.

• →Provided extensive technical support and troubleshooting for computer systems, hardware accessories, applications, and networks within two sites, maintaining 99.5% uptime for over 1,200 end users
• →Utilized ServiceNow to efficiently manage and prioritize support requests, ensuring timely resolution and clear communication with end users
• →Conducted user training sessions and developed comprehensive knowledge articles on computer systems, hardware, manufacturing tools, and software applications
• →Performed hands-on installation and maintenance of network infrastructure, including network line installations and switch configuration
• →Monitored network security, identifying and resolving potential breaches promptly and collaborating with teams to implement security measures

IT Field Engineer deployed across regional offices — hands-on hardware deployment, network infrastructure, and endpoint support across multiple locations.

• →Installed, diagnosed, repaired, maintained, and upgraded workstations to ensure optimal performance
• →Trained teams on best practices for supported applications
• →Installed printers, scanners, routers, and switches for new office buildouts